Orders are usually processed within 24–48 hours (excluding weekends and holidays). You'll receive a shipping confirmation email or Whatsapp Message once your order is dispatched.

Delivery typically takes 3–7 business days depending on your location.

A tracking link will be shared via email/Whatsapp once your order is shipped.

Yes, we offer free shipping on all orders above ₹499.

Yes, we ship internationally via trusted courier partners. Shipping charges and delivery timelines vary by country. Customers are responsible for any customs duties or import taxes. A tracking link will be shared once the order is dispatched.

We love working with skincare enthusiasts, influencers, and wellness experts. Please email us at collaboration@mantraherbal.in

Yes! If you’re passionate about clean beauty, you can earn with us by promoting our products. Email us to learn more.

Absolutely. We're always looking for authentic creators to represent our brand. Drop us a message with your handles and audience insights.

Store in a cool, dry place away from direct sunlight. Always close caps tightly after use.

Yes, our products are gentle and designed for everyday use unless mentioned otherwise on the label.

No refrigeration is required. Just keep them in a dry, shaded area.

Yes, every product has a manufacturing and expiry date printed on the packaging (usually 24 months shelf life).

Herbal products may change slightly in color or texture over time due to natural ingredients. If it's within the expiry date and smells normal, it's safe to use.

Returns are accepted within 7 days only for damaged, defective, or incorrectly delivered products. Items must be unused and in original packaging with an invoice.

No, used or opened products are not eligible for return or refund due to hygiene reasons.

Email us at info@mantraherbal.in within 7 days with your order ID and clear photos of the issue to initiate the return.

Yes. Approved refunds will be credited to your original payment method within 7–10 business days. Shipping and COD charges are non-refundable unless it has been an error on our part.

No, unless they are damaged, defective, or incorrectly delivered.

Orders can be cancelled within 24 hours if they haven’t been shipped. Email info@mantraherbal.in with your order ID to request a cancellation.

All our products are cruelty-free (PETA certified) and vegetarian. Many are vegan—check individual product labels for confirmation.

Yes, our products are crafted to be gentle. However, we always recommend a patch test before full use.

No harsh synthetic fragrance or artificial color is added. Natural essential oils may give some products a light scent.

We ethically source herbs and oils from trusted suppliers across India, backed by the Baidyanath legacy of purity.

You can explore our Shop by Concern section to find products curated for specific skin and hair needs. You can also take our Dosha Quiz for personalized Ayurvedic recommendations based on your skin/body constitution.

Yes! Try our Dosha Quiz on the website to discover products aligned with your unique skin type. For further guidance, feel free to DM us on Instagram or email us.

Absolutely. Our formulations are gentle, clean, and designed to complement most skincare routines. Just introduce new products one at a time.

Most of our products are lightweight and made with non-comedogenic ingredients. If you have oily or acne-prone skin, we recommend patch-testing oils or using lighter gels/serums.